Each Client is Unique!
- Tech Headz is a technology company focused on helping entrepreneurs and small businesses overcome technology obstacles in the 21st century by educating them on how to use new technology and increase their ROI.
- Tech Headz prides itself on customized plans for each of our clients. Our clients take notes. Our uniqueness is in our customized approach to looking at every company as if we’d never seen anything like it before and designing a solution specifically fitted for that company’s professional personality. We take each client’s needs seriously and give the individual attention needed to get a customized solution because we believe each company is unique.
IT Infrastructure & IT Support Services
Tech Headz NY provides a full range of IT Managed Network and Information Technology Support Services for businesses in New York City, Brooklyn, Queens, Rockland County and Long Island. Our complete IT Business Outsourcing solution let’s you focus on running your business while we handle the daily operation of IT support department and computer network. We can either augment your internal IT support staff, extending your capabilities, while allowing your staff to focus on more strategic initiatives. Or, we can serve as your entire Information Technology department, and fully manage your IT network infrastructure.
We offer our services through on-site appointments, remote IT Infrastructure Monitoring or through our 24 hour Remote Support Help Desk. We are committed to providing the best IT Managed Services and IT solutions to our customers. Our philosophy is hard work leads to more work. We take a great deal of pride in delivering the best service to our customers and strive to be the leaders in Information Technology in each area of our focus. Support is the key to our long-term success – and yours!
IT Support Services and Help Desk Services make you more productive
Our certified IT Support Services and Help Desk Team have received accolades for their expert knowledge in Information Technology. Whatever your needs may be, we are sure our expertise in can fulfill those needs and our team is 100% committed to your success and satisfaction.
We have an unmatched commitment to providing world-class help desk and Information Technology support services. We have grown our business by providing our clients with reliable support services.
- Our Help Desk Team is staffed by a team of certified Network Engineers with deep levels of expertise.
- 100% live, 24 Hours a Day, 7 Days a Week – full-time access to the help you need when you need it.
- Top Notch Help Desk ticketing system – Email Notifications are sent to you on all actions and steps taken towards your problem’s resolution.
- Full Monthly Issue Reports – detailing all Help Desk issues for the current month.
Advanced Remote Access – Our collaborative tool allows us to see your screen and take remote control to perform problem resolution reducing the time to resolution
Real-time support, BYOD, Mobility, remote support all for your company.