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About Us

Training the next generation is key…

Specialties

Managed IT Support, Consulting & On-Site Technology Services in New York

Tech Headz delivers personalized, one-on-one IT support for homes and businesses. We specialize in hands-on training, troubleshooting, and technology consulting designed to make your systems reliable, secure, and easy to use.

Our services include computer repair and IT support, both on-site and remote, for Microsoft Windows systems, including legacy environments when required. We provide expert guidance on choosing the right computer—whether desktop or laptop—based on performance, budget, and real-world use.

We also offer full-service network design and installation, including wired networks, Wi-Fi setup and optimization, and secure connectivity for offices and residential properties. Our team handles VoIP phone system consulting and installation, POS system setup, and complete helpdesk support for growing businesses.

For productivity and design needs, Tech Headz provides software training for Microsoft Office, QuickBooks, and Adobe Creative Suite, along with graphic design support, website repair, web hosting, and domain management.

We frequently collaborate with architects and builders, helping plan office and residential spaces with technology in mind. By consulting early in the design process, we ensure proper placement of data ports, network wiring, and infrastructure—saving time and money while avoiding costly rework.

Security is never an afterthought. We offer professional security camera consulting and installation, starting with a pre-installation site evaluation. Based on your property layout, lighting, and coverage goals, we recommend the best camera placement and equipment for optimal results.

From initial consultation to ongoing support, Tech Headz comes directly to your home or business to deliver practical, reliable technology solutions—without jargon, pressure, or guesswork.

Our Story

Established in 2006

Tech Headz NY provides a full range of IT Managed Network and Information Technology Support Services for businesses in New York City, Brooklyn, Queens, Rockland County, North New Jersey and Long Island.  Our complete IT Business Outsourcing solution let’s you focus on running your business while we handle the daily operation of IT support department and computer network. We can either augment your internal IT support staff, extending your capabilities, while allowing your staff to focus on more strategic initiatives.  Or, we can serve as your entire Information Technology department, and fully manage your IT network infrastructure.

Meet the Team

Ethical & Reliable are the two words that best describe the team. This is what keeps the clients coming back.

Seth Shihab, Sr.

Founder & CEO

Born in the West Village of NYC back in the 60’s, the son of a Jazz musician and a singer. He grew up around music. He always had a great business side even though he grew up around creativity. He graduated from LaGuardia HS Music & Art. Then graduated college in 2006. The owner previously worked for private and public companies with multiple offices around the nation. (NYSDOCS, Bear Sterns, Investor, SAI, & SAGA Systems, Inc.). When he started freelancing in 2000; lawyers were calling on him to maintain their office computers (at that time we used Maintenance Contracts) and he was referred in that industry, then doctors, then expanded to college professors and all kinds of professionals. NYC Computer Repair & Maintenance is what he is known for and in 2008 he began web designing with other web designers for old and new customers. Now he works with HTML, CSS, the Adobe Suite, and WordPress and AI.We have added tech cleaning for HIPPA and OSHA compliance, tech moving for office moves to assist moving companies. We can also do eWaste pickup if needed for recycling.

Donna Sumler

Vice President Operations

Donna has been managing and organizing for IT and Word Processing Departments over three decades. She is a fantastic trainer for Software and Applications because she tests them to the limit. We are happy to have her join us here at Tech Headz, Inc. 

 

Jennifer Sandy

Creative Art Director


Studied Art and Advertising Design in New York City College of Technology. Having 10+ years of experience in the creative world. Currently moving forward with Tech Headz who has taken my growth from my eclectic Harlem and Bronx heritage to new heights.

Next Steps…

Request a quote/estimate for your assignment:

Send us a email: seth@techheadzny.com